We Are Here to Support
The health and safety of our employees, our customers and the patients they treat, and our global communities are extremely important to us.
We are doing everything we can to maintain supplies while also being vigilant about the risk. Although delays may occur, we do not foresee any significant impact to business continuity.
We will continue working closely with infection prevention societies and regulatory agencies addressing this important human health concern.
We are committed not only to support you, but also to keep you up to date as needed.
Local Support Contacts for Customers
If you have any questions related to COVID-19, please do not hesitate to address your local Olympus contact.
We are here to support you.
Austria
General: +43 1 29101 500
Loan equipment: +43 1 29101 500
Bosnia and Herzegovina
+387 33 258 930
Croatia
+385 1 4899 000
Czech Republic
+420 221 985 400
Denmark
General: +45 4473 4700
Service: +45 4473 4750
Estonia
+372 6549 549
Finland
Customer Care (Sales):
+358 9 8758 1420
Customer Care (Service):
+358 9 8758 1440
Germany
General: +49 (0)40 23773 4777
Loan equipment: 0800 200 444 264
Ireland
+353 1 4260 100
Italy
+39 02 2697267
Latvia
+371 67408 070
Norway
Customer Care (Sales):
+47 23 00 50 50
Customer Care (Service):
+47 46 80 21 57
Netherlands
+31 (0)88 450 8000
Olympus MEA, Dubai, United Arab Emirates
General: +971 (0) 4 363 1500
Portugal
+351 21 754 32 80
Russia
+7 495 926 70 77
Serbia
+381 11 2222 900
Slovenia
+386 1 236 33 10
Spain
+34 93 394 13 00
Sweden
+46 (0) 8 735 34 00
Switzerland
General: +41 (0)44 9476662
Loan equipment:
+41 (0)44 9476660
UK
+44 (0) 1702 616333
For other countries, please use our contact form.
Reprocessing in Times of Coronavirus
General Information
In-Field Availability, Product Availability, Availability of Repair, IFUs, Hand Hygiene and PPE
Reprocessing Steps
Precleaning/Pretreatment, Transport, Cleaning, Disinfection and Sterilization
Efficacy of Olympus Chemistry
Olympus EndoDis and Olympus Disinfectant, Acecide
Sending in Devices for Repair
Endoscope Protection Foil
Further Sources of Information
European and International Recommendations
Surgical/Medical Solutions in Times of Coronavirus
Smoke Evacuation
in the OR
Surgical Smoke Evacuator
OR-VAC
Processors and Light Sources in the OR
Aerosol formation in processors and light sources in the field of medical endoscopy
MedPresence: Securely Connecting Teams Virtually
A hospital-wide medical virtual presence solution, that enables teams to quickly bring needed expertise
Temporary decommissioning of ETD or EDC Plus
Statement
Training in Times of Coronavirus
Global COVID-19 Website
Get more information on how we aim to support our customers and contribute to our communities in times of coronavirus.
Find important information here